Aerial Equipment / Drones: Drones are strictly prohibited.  

Animals on stands: Animals are not allowed in the exhibition halls for the duration of the tenancy except for guide dogs. During the stand build-up and dismantle period, no animals will be allowed on-site if deemed unsafe. Written requests must be submitted and approved by the operations Team. The organizer's decision is always final. 

Exhibitor Badges: For security reasons, all exhibitors are required have exhibitor badge during the exhibition open days. Badges can be registered for via the Badges/ Lead retrieval section. 

Contractor Badges: All contractors must be registered for their badge through DWTC Contractor+ portal. 

It is an online accreditation system that allows to obtain Digital Contractor & Vehicle Passes online. Only digital passes are accepted to access Al Warsan holding area and DWTC exhibitions halls during build up and breakdown. 
Each contractor company will have to register each of their staff on the portal for their contractor pass. A vehicle pass will need to be registered via the portal to gain access to Al Warsan holding area before heading to the venue loading bays. 
Deadline to submit your staff and vehicle details is one week prior to build up of the show. 

 
Contractor+ Portal Guide  
DWTC Contractor Access & Admission 
 

Balloons: The use of balloons filled with combustible gas is prohibited in the halls. Balloons filled with safety gas may be allowed with organizer approval, provided they are anchored, within your stand space, and positioned no higher than 4 meters from the floor (2.5 meters for shell scheme stands). Charges apply for damage to air handling units or roof structures caused by balloons.   

Flammable gases are not permitted, and helium cylinders must be removed after filling.   

If you are planning to have balloons on your stand, please submit a plan detailing location, height, and attachment to ESM . Include balloons in your risk assessment or submit a separate form if already completed. 

Business Facilities: Most exhibition venues have a dedicated business centre so that you and your staff can continue working using professional office equipment. A business centre (DESCO Printing Centre) is located next to Hall 3, entrance on the Concourse.  

Opening hours are from 08:30 – 19:30 Saturday to Thursday.  

Please ensure you contact them before the exhibition.  
Tel: + 971 4 223 4277 
Website: www.descoonline.com  

Cash Machines: There are several cash machines near the venue. 

The following facilities are available at the Dubai World Trade Centre:  
Mashreq Bank ATM is available in concourse 1 
ENBD Digital branch, located on the concourse 2, adjacent to Sheikh Maktoum Hall, opposite Hall 8 
Various ATM machines, on the concourse adjacent to Halls 3, 6 & 8  
A General Post Office, on the concourse, adjacent to Sheikh Maktoum Hall 
Al Rostamani Money Exchange, on the concourse, adjacent to Hall 6 

Children: Those under the age of 18 are not allowed to attend the exhibition. This includes the stand build-up, open days and dismantling of the exhibition. We do not offer childcare facilities.   

Disabled Facilities: Dubai World Trade Center is fully accessible by wheelchair, including all exhibition halls, meeting rooms and public areas.  

There are disabled parking bays, please ask the car parking attendants for further information.  

For additional information about disabled facilities, such as renting wheelchairs or powered wheelchairs and scooters, and for a full accessibility map, please contact Customer Service Team.  

Distribution of Material: All exhibitors are advised that all promotional activity is restricted to the limits of their stand.  

Under no circumstances must activities spill into gangways – this includes the use of promotional staff or characters.  

If you are approached on your standby unwanted visitors trying to sell products, please take a business card and inform the organizers at the organizers office immediately so that appropriate action can be taken. 

First aid: First aid facilities will be available at all times during the show, including during the stand build-up and dismantle periods. First aid can be found by contacting the organizers or by asking your nearest security guard.

Floor Loading: The floor loading capacity in the exhibition halls is as follows: 

Sheikh Saeed Halls 1, 2, 3 and Arena - 5000 kg per m2 

Health & safety: The structure of all exhibition stands must be reasonably designed to ensure security and safety. The construction materials shall be non-flammable or fire retardant.   

Once the exhibition starts, the contractor must appoint an on-site safety principal and dedicated personnel to stay on duty at the site in order to facilitate problem handling when issues arise 

Police checks: Please be aware that our events are subjected to random checks by the local police to ensure that all people working onsite are legally eligible to work. Please also be aware that contractor badges could be subject to random checks and proof of identity may be required.   

Heating, gas, ventilation and air-conditioning: All halls are equipped with heating, ventilation and air-conditioning systems. These systems will be operational as required throughout events.  

Pressurized gas and liquefied gas systems: Storage or use of pressurized or liquefied gases in exhibition halls and on outdoor exhibition areas without the written approval of the organizer is prohibited.  

Combustible pastes and other fuels: Heating or cooking devices fired by wood, coal, gas, combustible liquids or combustible pastes are prohibited. 

Obstruction of gangways: No part of any stand or exhibit, including fascia, signs, lighting, corner posts, etc., shall project into or over the gangway or obscure any fire or exit signs and the Organizers reserve the right to remove any such item.   

Radioactive substances, lasers, obnoxious substances & flammable oils: Specific regulations exist concerning the exhibiting of such items & their use is prohibited without prior permission from the Fira Gran Via. Please forward written requests to the organizers giving full details of the intended activity & any control measures to be taken.   

Schedule: At the close of the exhibition, it is the joint responsibility of the exhibitor and contractor to dismantle and remove the stand in accordance with the dismantling schedule specified by the organizers. All debris and carpets must be cleared by the exhibitors and/or contractors. Failure to do so will result in exhibitors being liable for a fee.  

Stand Numbering: All exhibitors should display their company name and stand number prominently on their stand so that they can be viewed from each approaching gangway. This will assist visitors in location their position within the hall and the finding the stands they wish to visit. 

Security: Don't leave your stand unattended at any time – you are not just negatively affecting your brand image, but you are also risking the security of your valuables.  

We take every precaution to ensure the safety and security of personnel and equipment while the premises are patrolled, but we cannot accept liability for any loss, damage or any consequential losses of personnel and property. We recommend that valuable items are kept under constant supervision and are removed each evening. Security at the exhibition will operate 24 hours and will be controlled by Informa, in conjunction with the venue. 

Smoking Policy: Smoking/vaping is prohibited in the exhibition areas, but ashtrays/trash units are supplied in external designated areas. 

Storage: Please don't put any excess stock, literature or packing cases behind your stand, as this creates a fire risk. If you need onsite storage, a place to store empty cartons, boxes, literature etc. please contact DSV, who will collect these from your stand, store them and return them during the dismantling period.  

Alternatively, please accommodate a storage area within your stand design.  

Temporary stand staff: All temporary staff must have a valid work permit when working at an exhibition, failing to provide a permit upon random spot checks by local authorities will result in a penalty. It is your responsibility to ensure your staff have the required documentation. Please note that all temporary stand staff must have a valid badge.   

Order Temporary Stand Staff services via Hostex LLC. 

Traffic regulations: No vans, trucks or cars will be allowed in the hall at any time.  

Vehicles engines shall be shut off during loading/unloading.  

Trailers/campers or other vehicles designed for temporary residence or sleeping may not be used for that purpose on exhibition grounds.  

Illegally parked vehicles, trailers containers and goods of any kind may be removed by authorized towing companies at their owners' or operators' expense and risk. Release of vehicles will not take effect until the appropriate fee has been paid in full.  

Vehicles are not allowed to stay overnight within the Venue, you will receive a fine.  

Heavy vehicles weighing above 2.5 tonnes will be subjected to the following road restrictions between the hours of: 

Please note that Sheikh Zayed Road (SZR) is open for Heavy vehicles from 22:00hrs to 06:00hrs ONLY.  

Anyone found violating these rules will be fined, AED 1000.00 and will have their vehicles impounded for 7 days.   

The instructions of the appointed traffic management contractor's personnel assigned to direct and supervise traffic shall be followed at all times. 

Vehicles:  
Forklifts  
In the interests of safety, only vehicles ordered through DSV are allowed in the exhibition halls at any time.  

Other vehicles  
No vans, trucks or cars will be allowed inside the hall at any time. 

Vehicles for Display  
Vehicles may not be displayed without written permission. They must always be treated as a special risk and advice and permissions should be sought from Informa Markets. The vehicle must be made safe from risks of fire, fuel leakage and unauthorized use.  

Motor vehicles used in stands must have minimum fuel, just enough to enter and leave the exhibition venue at the end of the event. Also, batteries must remain disconnected while vehicles are in the stand.  

Vehicles must have passed an MOT inspection or exhibitors must submit the corresponding certification from the country of origin.  

If you are considering including a motor vehicle on your stand, include in your stand design, please email help@labelexpo.com.

Visas: Some exhibitions may require attendees to obtain an official invitation from the organizer in case your citizenship requires you to obtain a visa to visit Dubai. Informa Markets cannot sponsor visa applications.   

However, we can send a letter of participation to help your visa application process. Once you register for your exhibitor badge, you will receive a confirmation email. Within the confirmation email is a link to apply for your visa letter. Visa application is subject to local country rules and regulations, Informa Markets cannot be held responsible for any miscommunication or changes.   
If you have any further questions, you can contact our Customer Service Team on +966555953750, you can also email us at GulfPrintPackCS@informa.com  for any further questions.  

Waste: removal of rubbish – during the build-up period, exhibitors and contractors will be responsible for the day-to-day removal of debris. All exhibits and stand-fitting materials must be cleared from the exhibition hall after the show and charges will be levied for the removal of any abandoned items. All common areas must always be kept unobstructed. All exhibits must be kept within the confines of the stand space and demonstrations must not cause undue congestion and/or obstruction of common areas.  

Water Features: Water Features are not allowed.